Frequently asked questions
What is TMGTX.io?
TMGTX.io is private dealership order-capture software designed to continuously monitor and respond to eligible OEM back-order opportunities as they become available.
Which OEMs does TMGTX.io support?
TMGTX.io currently supports GM, Ford, Kia, Hyundai, and Isuzu dealership workflows.
What regions does TMGTX.io serve?
TMGTX.io currently serves dealership operations in the U.S., Mexico, and Canada.
Does TMGTX.io work the same way for every OEM?
No. OEM workflows can differ. TMGTX.io is configured around the supported workflow for the manufacturer and dealership account.
Why can these opportunities be difficult to capture manually?
Some OEM back-order opportunities are released to eligible dealerships on a first-come, first-served basis. Because availability can change quickly, relying on periodic manual monitoring can make consistent capture difficult.
Does it replace dealership staff?
No. TMGTX.io handles time-sensitive monitoring and capture. Dealership staff retains control of inventory verification, fulfillment, shipment, declines, and cancellations.
What happens after an order is captured?
Captured orders move into the dealership's normal review and fulfillment workflow. Staff verifies physical inventory, then fulfills the order or handles the appropriate decline or cancellation.
Can every order be captured?
No. TMGTX.io can only respond to eligible opportunities that become available through a supported OEM workflow. Availability, timing, OEM rules, inventory requirements, and competing dealer activity can all affect whether an opportunity is successfully captured.
Do you work with every dealership in a market?
No. Regional onboarding is intentionally limited to help preserve service quality and value for current clients.
Are results guaranteed?
No. Results vary by dealership. The figures shown reflect actual dealer-reported performance. TMGTX.io is designed to improve capture speed and consistency, giving dealerships a stronger chance to secure opportunities that may otherwise be missed.
What happens if an OEM platform changes?
OEM platform updates can occasionally affect normal operation. We prioritize a quick turnaround when changes impact the service, but some updates may require testing or adjustments and can temporarily delay operation.
How do I contact TMGTX.io?
Use the Contact page or email info@tmgtx.io directly.